Have Questions?

Is my data safe with CourseLauncher?

Yes, your data is safe with CourseLauncher. The hosting package includes automatic backups and security measures to protect your website and data.

Do I need to have any technical skills to work with CourseLauncher?

No, you don't need to have any technical skills. CourseLauncher provides expert training and support to help you set up and manage your online course website.

Is it possible to customize the look and feel of my online course website?

Yes, it is possible to customize the look and feel of your online course website. You can choose from a variety of themes, or use custom CSS and JavaScript to further customize your website. We provide you with a variety of starter templates and you can customize them or start from scratch with your own designs.

Can I add other eLearning or LMS plugins to my site besides LearnDash?

Yes, you can use other eLearning plugins with CourseLauncher. The hosting package includes access to all the necessary plugins and tools to create and manage your online course website. We don’t allow you to add or change plugins on your own, but If you need a plugin that’s not included in the base plan, you can submit a request and we will review the plugin for security and compatibility with your current plugins. Some plugins may incur an additional charge.

Can I use my own domain name?

Yes, you can use your own domain name. We will assist you to connect your domain to your hosting account, and you'll be ready to go in a flash.

What if I need to upgrade my hosting in the future?

If you need to upgrade your hosting in the future, CourseLauncher offers flexible and scalable hosting solutions to meet your growing needs.

How do I contact you if I have a problem?

For issues with your site's performance or if something goes wrong with your site, we provide a support ticket desk for quick turnaround and tracking of all support requests.


We will determine whether it is something the hosting company needs to fix or something that is covered by your website care plan. As needed, we will provide training and video tutorials to assist you in using your website.

Is there a money-back guarantee?

Yes, CourseLauncher offers a 30-day money-back guarantee for its hosting services. If you're not satisfied with the hosting, you can receive a full refund within 30 days of purchase.

What payment methods are accepted?

We accept a variety of payment methods, including credit cards and Paypal. We also offer payment plans for a small additional fee.